Contact CrossyPath Team

Need help with your mobile adventure game experience? Want to share feedback about bonus rewards or report a bug? Our team is here to help you win more and play better!

Get in Touch

📍 Office Address

52A Hillcrest Avenue
Manchester, M19 2HT
United Kingdom

📧 Email Support

[email protected]

📞 Phone Support

+44 161 735 4428

🎮 Game Support

For bonus rewards issues, tap-to-play problems, or any questions about winning prizes and gameplay mechanics.

Send Us a Message

Whether you need help with bonus collection, want to report a win achievement, or have suggestions for game improvements, we'd love to hear from you!

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed

Our team responds to bonus rewards inquiries and gameplay support within 24 hours during business days. For urgent technical issues that prevent you from playing or winning rewards, we aim to respond within 4 hours.

Quick Help

🎯 Bonus Not Received?

Check your internet connection and restart the game. Bonus rewards are synced automatically when you tap to play.

🏆 Win Not Recorded?

Ensure you completed the level fully. Achievements and wins are saved to your profile within 30 seconds of completion.

📱 Game Won't Load?

Clear your browser cache or restart the app. Make sure you have the latest version for optimal play experience.

🔄 Lost Progress?

Contact us with your player ID and we'll restore your bonus points, achievements, and game progress within 24 hours.

Find Our Office

Visit our Manchester headquarters where the CrossyPath adventure began. Our team is always excited to meet fellow game enthusiasts and discuss bonus rewards strategies!

Getting Here: Our office is easily accessible by public transport. The nearest tram stop is a 5-minute walk, and there's free parking available for visitors. Perfect for those coming to discuss partnership opportunities or provide feedback about the game!